In certain circumstances, you know the Products that you require and you want to order them to ensure your delivery schedule is met; however you are not certain of the exact destination address for the Products.
You know the Products you require and you want to order them to ensure your delivery schedule is met; however you are not certain of the exact shipping method to be used.
Kayden and Customer or Customers’ Agent will agree on a date on which the visit and Merchandise Inspection will occur. The date of the inspection must be agreed to prior to any commencement of Kaydens' Product procurement, manufacturing or assembly.
Kayden is required to bill the full order value for all ‘Hold Shipments’ under the following circumstances:
In the event the Customer has not provided Kayden with sufficient instructions to allow for immediate shipping by the end of the twenty-first day, Kayden will, on or after the twenty-second day of the completed order being held, at its sole discretion, invoice the Customer for the full order value of the pending shipment.
In the event the Customer or Customer’s Agent fails to inspect the Products within the time specified on the original order, and twenty-one (21) calendar days expire before the inspection occurs, Kayden will, on or after the twenty-second day of the completed and uninspected order being held, at its sole discretion, invoice the Customer for the full order value of the pending shipment.
In the event the Customer has not provided Kayden with sufficient instructions to allow for immediate shipping by the end of the twenty-first day from the date the Final Inspection was successfully completed, Kayden will, on or after the twenty-second day of the completed order being held, at its sole discretion, invoice the Customer for the full order value of the pending shipment.
Full payment will be due within Kaydens' standard credit terms or the terms agreed to in writing by Kayden.
Once the invoice is paid in full, Kayden will ship the Product, as and when requested by the Customer. For Standard Products, the 60-Day 100% Satisfaction Guarantee will commence the day the Products are shipped from Kaydens' facility. Refer to the 60-Day 100% Satisfaction Guarantee for complete details.