Invoices & Payment

Invoices and Payment

For Customers who have credit terms with Kayden, Customer agrees to pay, without offset or holdback, all invoiced amounts within thirty (30) days of Kaydens' invoice date. Kayden may change credit or payment terms for unfulfilled orders if, in Kaydens' reasonable opinion, Customer's financial condition, previous payment record, or relationship with Kayden merits such change. Kayden may suspend or discontinue performance of open Orders or Services if Customer fails to pay invoices when due, or if after ten (10) days written notice Customer has not cured any other failure to perform under these Terms. Customer shall make payment in full prior to or upon delivery by cashier's check, credit card, EFT, wire transfer, or money order, unless Kayden approves Customer for credit terms. Acceptance and approval of Customers credit application is at the sole discretion of Kayden. All sums not paid when due shall accrue interest daily at the lesser of a monthly rate of 1.5% or the highest rate permissible by law on the unpaid balance until paid in full. Payment shall be in the currency stated on Kaydens' (quotation if provided) and invoice. In the event Customer has credit terms with Kayden, and where an order contains multiple quantities of Products, each Product will be invoiced when shipped.

Kayden accepts Visa, MasterCard, American Express, wire transfers and cheques. Wire transfers are acceptable for Customers with credit terms. Kayden may accept C.O.D. Orders are subject to customs duties and/or brokerage fees. Kayden requires full payment prior to shipment, unless credit terms have been expressly granted. If Kayden brings an action for breach of these Terms and Conditions, including any action to enforce its right to payment, Customer shall be liable for Kaydens' reasonable attorneys' fees, costs, and expenses incurred in connection with such action.

Customer will provide Kayden, concurrent with each payment, with remittance information in sufficient detail (to the invoice level or line level as the case may be) to allow Kayden to properly apply payments or credit memos to outstanding receivable(s) on Kaydens' accounts receivable sub-ledger for Customer. Customer shall also include its account number with any remittance. Failure to supply Kayden with such remittance detail will result in additional processing delays and may affect the credit status of pending or future Customer purchase orders. When Customer wishes to apply one or more credit memos towards a payment amount owed Kayden, Customer agrees to provide Kayden, on a timely basis, the specific credit memo number(s) and amount(s) to be applied, in addition to the remittance information requirements above. If Customer does not provide such information on a timely basis, Kayden shall apply any such credit memos to outstanding receivables, beginning with the most-aged receivables first.

If a credit card is being used for a transaction, Kayden may obtain preapproval for an amount up to the amount of the order. Billing normally occurs at the time of or shortly after your order transaction is processed. When making purchases, credits are used first; your credit card or your account, if applicable, is then charged for any remaining balance. 

Business Line of Credit Terms

Kayden extends a line of credit or credit terms to qualified business Customers. To be considered, your business must meet the following minimum requirements: 1) Your Company has been in business for a minimum of 6 months; 2) You have a business checking account; and 3) You have at least three positive trade credit references. Please fill in the Credit Application form if you want to apply for a Line of Credit.

Payment Methods for Accounts

Kayden accepts payment by:  1) Visa,  2) MasterCard, 3) American Express,  4) Check,  5) Electronic Funds Transfer (EFT) and  6) Wire Transfer

If your business, institution or government agency wishes to pay on account, you must first have an account with Kayden. An approved Credit Application must be on file with Kayden. Once approved, checks will be accepted as a payment option.

Letters of Credit

Payment may be made by irrevocable confirmed L/C provided that the total invoice value of the export order is more than US$5,000.00. Multi-line L/C orders must allow for two partial shipments and be valid for a period of at least one hundred fifty (150) days. L/C fees will be charged to Customers account.

Credit Cards

We accept VISA, MasterCard and American Express. We do not accept debit cards. We accept up to two credit cards for a single order; however the credit card holder’s address must be the same as the billing address when purchasing Products. Please note – while we will seek to obtain an immediate authorization from your card issuer to reserve funds for your purchase, we will only charge your card once the order has been shipped.

Electronic Funds Transfer - EFT

Kayden prefers to receive account payments electronically. With our EFT Payment Plan, Kayden emails you an invoice notifying you of the funds being due as per your account terms; your bank transfers the amount of the invoice from your checking account to the specified Kayden account. Each payment is shown on your monthly bank statement. At Kayden we sincerely appreciate working with corporations that endeavor to reduce the amount of paper-based transactions.

Wire Transfer

Kayden accepts bank wire transfers as a valid form of payment. If you would like to use a wire transfer to pay for your order, please perform the following steps: 1. Order your Kayden Product by e-mail, fax, mail, courier or phone. 2. Determine the total amount of the invoice including any applicable taxes and shipping charges. 3. Instruct your bank to electronically transfer the total invoice amount or your order (please have the bank reference your name and Kayden order number).

Payment Terms

Payment terms are subject to Kayden credit approval. Payment is due thirty (30) days from Kaydens' invoice date. Kayden may change credit or payment terms at any time when, in Kaydens' opinion, Customer’s financial condition, previous payment record, or the nature of Customer’s relationship with Kayden so warrants. Kayden may discontinue performance if Customer fails to pay any sum due, or fails to perform under this or any other Kayden agreement if, after ten (10) days written notice, the failure has not been cured.

Kayden Account Details

Telematic Controls Inc. c/o Royal Bank of Canada

Routing transit (ABA) Number: ROYCCAT2

Account Number ($ USD): 4034856

Account Number ($ CAD): 1268150

Account Type: Lockbox

Transit/Institution/Branch: 00009-003



Updated: November 27, 2017