Payment Options

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On Account

If your business, institution or government agency wishes to open an account with us, fill in the Credit Application available in this document, then fax, mail or courier it to Kayden Accounting - New Accounts Department. Open account status is normally granted to well-rated organizations with three appropriate credit references and a banking history. Terms of payment are net 30 days. Please allow three business days to process open account applications. There will be a US$35.00 service charge on all returned checks.

Payments may be performed in either of the following currencies of your choice: United States Dollars or Canadian Dollars.

Purchase Order

This option is available to existing Kayden Customers with an established line of credit or credit terms.

For Kayden to accurately and efficiently process your purchases, the following information is requested to be included on your Purchase Orders placed to Kayden. If there are any questions and/or issues relative to the following, please contact your Kayden representative for assistance.

Purchase Order Numbers: Purchase Order Numbers provide Kayden a query capability to retrieve data you may need; your Purchase Order Number is placed on your Invoices, Packing Slips, Bills of Lading, and other Reference Documents necessary within your companies operating procedures to process purchases and accept deliveries. Purchase Order Numbers are also critical as a reference point between your Accounts Payable System and Kayden’s Accounts Receivable system. Please note that requisition numbers are not sufficient.

Net 30 Days: Kayden’s standard Terms of Payment are Net 30 Days. This will ensure that your company’s Accounts Payable and Kayden’s Accounts Receivable Departments understand the terms of your purchase. Any variations from standard terms must be approved by Kayden’s Credit Department and Pricing Committee in advance of acceptance of an order.

Bill To & Ship To Addresses: Indicating the Bill To and Ship To Addresses ensure all correspondence (e.g. invoices as well as shipments) is routed appropriately to minimize delays. "Ship To" addresses are also required to ensure proper application of sales and use tax. Tax rates vary by location. Please note that Kayden cannot send merchandise to Post Office addresses.

Detailed Product Information: Kayden configures and builds every Product upon receipt of order as well as offers various parts, therefore Full Item Descriptions, Quantity, and Prices are crucial to ensure that Kayden accurately fulfills and invoices your purchase accordingly.

Courier: Kayden will ship according to Kayden’s standard commercial practice - should Customers desire to specify a carrier, freight charges become the sole responsibility of the Customer (no prepaid & charge accepted).

Taxes: Purchases are either Taxable or Tax Exempt. In the event that the purchase is Tax Exempt from Sales Tax, a current Exemption Certification must be on file with Kayden’s Tax Department and/or attached with the Purchase Order.

Authorized Purchaser: To minimize risk of fraudulent activities to Kayden, it is necessary for your Purchase Order to indicate that an Authorized Purchaser has issued the Purchase Order to Kayden.

Customer Contact Information: In the event that any questions arise, a Point of Contact and Telephone Number will be necessary to assist Kayden in promptly resolving any issues involved in processing your purchase.

Informal Purchase Orders: Informal Purchase Orders are acceptable with all the above information on your Company’s letterhead but only if your Company does not utilize formal Purchase Orders.

Order Changes: Order Changes require Purchase Order modifications or a letter from the buyer stating that the changes and related price changes are in the process of being modified on the original Purchase Order. This ensures that your Company’s Accounts Payable Department is aware of these changes and should not hold up payments.

Kayden appreciates your assistance by including these items on your Purchase Orders.

Business Line of Credit (Credit Terms)

Kayden extends a line of credit or credit terms to qualified business Customers. To be considered, your business must meet the following minimum requirements: 1) Your Company has been in business for a minimum of 6 months; 2) You have a business checking account; and 3) You have at least three positive trade credit references.

Please fill in the Credit Application form if you want to apply for a Line of Credit.

Payment Methods for Accounts

Kayden accepts payment by: 1) Check, 2) Electronic Funds Transfer (EFT) and 3) Wire Transfer

• Letters of Credit
  Payment may be made by irrevocable confirmed L/C provided that the total invoice value of the export order is more than US$2500.00. Multi-line L/C orders must allow for two partial shipments and be valid for a period of at least one hundred fifty (150) days. L/C fees will be charged to Customer’s account.

• Credit Cards
  We accept VISA and MasterCard. We do not accept debit cards. We accept up to two credit cards for a single order, however the credit card holder’s address must be the same as the billing address when purchasing Products. Please note - while we will seek to obtain an immediate authorization from your card issuer to reserve funds for your purchase, we will only charge your card once the order has been shipped.

• EFT - Electronic Funds Transfer
  Kayden prefers to receive account payments electronically.

  With our EFT Payment Plan, Kayden mails you an invoice notifying you of the funds being due as per your account terms; your bank transfers the amount of the invoice from your checking account to the specified Kayden account. Each payment is shown on your monthly bank statement.

  At Kayden we sincerely appreciate working with corporations that endeavor to reduce the amount of paperbased transactions.

• Check
  If your business, institution or government agency wishes to pay by check, you must first have an account with Kayden. An approved Credit Application must be on file with Kayden. Once approved, checks will be accepted as a payment option.

• Wire Transfer
  Kayden accepts bank wire transfers as a valid form of payment.

Updated September 20, 2005